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ICT services
A set of ICT enabled services that will improve refugee and migrant populations' access to key public services, including healthcare, welfare and employment.
Co-created ICT tools helping migrants, refugees and public service providers across the EU
MIICT has three main outputs.
A set of ICT enabled services that will improve refugee and migrant populations' access to key public services, including healthcare, welfare and employment.
An integration framework that facilitates the seamless integration of heterogeneous services within existing public service infrastructures, providing APIs for the 'plug in and play' of new ICT modules.
A bi-lingual platform with a database and intelligent analytics system that captures the socio-cultural, economic and legal contexts of migrants, shared with public authorities to match access to services.
MIICT (ICT Enabled Services for Migration) was conceived with the goal of designing, developing and deploying tools that address the challenge of migrant integration.
The project undertakes to co-create improved ICT-enabled services with migrants, refugees, public sector services, NGOs and other interest groups.
By involving research-users at the centre of our approach we address the need to improve and customise the interfaces used to access key public services so that they better address the requirements of migrants and refugees.
Eliciting understanding of community needs through questionnaires, focus groups and interviews.
Co-design and co-creation sessions in Cyprus, Italy and Spain to design solutions, using cognitive mapping, storyboarding and paper-based prototypes.
Paper-based prototypes realised into fully functional live prototypes ready for testing and sustained pilot.
Discover how MIICT co-creates ICT solutions to aid migrant integration.